This page houses Coast to Capital policies. Please find these documents on the right in the "Related Resources" section.




Complaints Procedure - We take complaints very seriously and whilst we try to provide a good service, we know that sometimes things go wrong.


Whistleblowing Policy - This outlines the process for reporting any perceived wrongdoing within Coast to Capital which does not fall under the remit of our Complaints Policy or staff Grievance Policy. We are committed to creating a work environment with the highest possible standards of openness, probity and accountability and we take this policy very seriously.


Freedom of Information - Coast to Capital is not subject to the provisions of the Freedom of Information Act but will respond to all information requests in line with the spirit of the Act. Information requests should be directed to Coast to Capital. Any requests that involve our public sector partners will be forwarded to them to lead the response with our support as necessary.


Gifts & Hospitality - we decline gifts or hospitality exceeding £50 and our full policy can be found in the related resources box along with our gifts & hospitality registers.


Anti-Fraud and Anti-Bribery Policy - Coast to Capital will not accept any level of fraud, bribery or corruption. We are committed to protecting our assets and are committed to promoting honesty and integrity in all of our activities.


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